Help Center logo
Help Center logo

All articles

Jumping Castles / Ball Pits

What type of delivery options do you offer?

We offer 2 delivery options and 1 pickup option;Delivery price is the same whether 1 item or multiple. 1. Friday drop off / Monday pickup.Our most affordable delivery.This does not change the product price as seen on the website.We recommend checking

Setting up / Packdown

Our Jumping Castles must be setup by our team. Setup/Packdown by our team:Our team will install the inflatable pit upon drop off.This includes adding weights or pegs if outdoors.Upon collection our team will packdown the inflatable.

Surfaces

All inflatables can be setup on any surface which is free from sharp objects/debris. Recommended surfaces are; grass, decking, cement, artificial grass, indoor flooring. If outdoors the inflatable must be secured either with pegs or weights which are

What is provided with the hire?

Jumping Castles / 4.5m Ball Pit:Everything you need to get your inflatable going;-Inflatable-Extension Lead-Blower (Regular power point)(Blower stays on during use).-Pegs or weights if outdoors. 2m Ball Pit / 2.5m Ball Pit:Everything you need to get

Rain

Unfortunately if your event is outdoors and cannot go ahead due to wet weather we cannot refund or change the date.(This is because we have held this item for you and a client may have missed out who would like to hire this item indoors). Not is all

Blower Noise

You can definitely hear the blower as it is on the whole time the castle is inflated. Though we have never had any complaints and with common party background noise (talking, music) you don't normally hear it.Our blowers produce a similar noise to a